Elements of Communication

Communication is a two-way exchange of information that is- Giving and receiving. Speaking and writing to someone, are examples of giving information. Reading and listening to someone are examples of receiving information.

Effective Communication 

Effective communication can happen if we follow the basic principles of professional communication skills. These can be abbreviated as 7 Cs, i.e., clear, concise, concrete, correct, coherent, complete and courteous. 

Source: NCERT